At Equestrian Supplies Store, we understand that timely delivery is crucial for our customers. Whether you’re gearing up for a competition or simply ensuring your horse is well-equipped, we strive to make the delivery process as seamless as possible. Here’s everything you need to know about our delivery options and timelines.

Shipping Options

We offer two main shipping options to cater to your needs:

  • Standard Shipping: For those who need their equestrian gear quickly, we offer standard shipping via DHL or FedEx. This option ensures your order is delivered within 10-15 business days after dispatch. The shipping fee for standard delivery is $12.95.
  • Free Shipping: For orders over $50, we provide free shipping via EMS. This option is perfect for those who are not in a rush and can wait for their items to arrive within 15-25 business days after dispatch.

Order Processing

Once you place your order, our team works diligently to process it within 1-2 business days. This ensures that your items are packed and ready for dispatch as quickly as possible. We understand that every minute counts, especially when you’re preparing for an important ride or event.

Global Reach

We are proud to serve equestrian enthusiasts worldwide. Our products are available for delivery to most regions, with the exception of some remote areas in Asia and other locations. No matter where you are, we aim to bring our premium equestrian gear to your doorstep.

Tracking Your Order

Once your order is dispatched, you will receive a tracking number via email. This allows you to monitor the progress of your shipment and estimate its arrival time. We believe in transparency and want you to feel confident about the status of your order.

Returns and Exchanges

We stand by the quality of our products, but if for any reason you are not satisfied, you can return your purchase within 15 days of receiving it. Please ensure the items are in their original condition and packaging. For more details on our return policy, visit our Returns & Exchanges page.

Customer Support

Our dedicated customer support team is always here to assist you with any questions or concerns regarding your delivery. Feel free to reach out to us at [email protected] for any assistance.

Thank you for choosing Equestrian Supplies Store. We are committed to providing you with the best equestrian gear and a hassle-free shopping experience. Ride with confidence, style, and passion!