1. Introduction
Welcome to Equestrian Supplies Store! These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing our site and making a purchase, you agree to these terms. Please read them carefully.
2. User Obligations and Responsibilities
By using our website, you agree to:
- Provide accurate and complete information during the registration and checkout process.
- Use the website only for lawful purposes and in accordance with these Terms and Conditions.
- Not engage in any activity that could harm the website or its users.
3. Product and Service Description
We strive to provide accurate descriptions and images of our products. However, slight variations in color or design may occur. If you have any questions about a product, please contact us before purchasing.
4. Order and Payment Terms
4.1 Placing an Order
When you place an order, you will receive an order confirmation email. This email does not signify our acceptance of your order; it merely confirms that we have received it.
4.2 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
4.3 Shipping
We offer two shipping options:
- Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after dispatch.
- Free Shipping: For orders over $50, shipped via EMS, delivered within 15-25 business days after dispatch.
5. Returns and Exchanges
5.1 Return Policy
We accept returns and exchanges within 15 days of the delivery date. The item must be unused, in its original packaging, and in the same condition as when you received it.
5.2 Non-Returnable Items
The following items are non-returnable and non-exchangeable:
- Horse Feed and Treats
- Horse Licks and Supplements
- Horse Fly Control Products
5.3 Return Process
To initiate a return or exchange, please contact our customer service team at [email protected] within 15 days of receiving your order. Provide your order number and details about the product you wish to return or exchange.
6. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Equestrian Supplies Store and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.
7. Limitation of Liability
Equestrian Supplies Store shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the website or the purchase of products. Our total liability to you for any claim arising out of or related to your use of the website or products shall not exceed the amount you paid for the product.
8. Governing Law
These Terms and Conditions are governed by the laws of the United States. Any disputes arising out of or related to these terms shall be resolved in the courts of Boca Raton, Florida.
9. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Email: [email protected]
Address: 3402 Sycamore Fork Road, Boca Raton, US 33486
